Mac-Tip
Screenshots are cool for technical support tasks as they are useful for analyzing error messages. I noticed that Apple users usually send quite many screenshots (as I get them quite often).
After a while a friend told me how it works. To capture the whole screen, press:
cmd + shift + 3
If you just need a small area of the screen, use:
cmd + shift + 4
The pictures finally gets saved to your desktop.
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